Agency:
Scheme Nickname:
PRC General Complaint Scheme
This is the general scheme by which the Postal Regulatory Commission processes complaints. These complaints can come from a variety of sources, including: employees, labor groups, customers, etc.
Adjudication Levels:
| Level | Name of Office | Are administrative appeals permitted from final decisions at this stage? |
|---|---|---|
Hearing Level | Yes (Some Types of Cases) | |
Appeal Level 1 | No |
Comments/Notes on Adjudication Structure:
Complaints are first filed and heard in the Office of Secretary and Administration by a hearing examiner who issues an "intermediate decision." If a party is unsatisfied with the intermediate decision, they may appeal the decision to the Postal Regulatory Commission.
Types of Adjudication:
Type B
Verified by Agency:
Not verified
Is this a Major Adjudication:
No
