This scheme involves complaints brought before the Telecommunications Consumers Division ("TCD") of the FCC. Cases are first heard and decided by a hearing officer at the TCD. Dissatisfied parties may apply for review of a TCD decision to the Commission. Cases within this scheme primarily involve formal complaints related to the accessibility of telecommunications equipment and services to persons with disabilities.
|Level||Name of Office||Sub-Agency/Bureau/Division:||Are administrative appeals permitted from final decisions at this stage?|
Telecommunications Consumers Division
Yes (All Types of Cases)
Appeal Level 1