How are claims/cases processed at the hearing-level stage?:
Differentiated Case Management
Please briefly describe your case management practice(s) at the hearing level stage:
If, during the course of a hearing, it becomes clear that there may be relevant evidence that has not yet been provided, we give the claimant between 30 and 60 days to provide that evidence. If they agree to provide the evidence, the claim is held out of first-in/first-out until the 30 or 60 days has elapsed or the evidence is received.
Does the agency permit web-based electronic filing of hearing-related briefs or other documents?:
Are final decisions published and/or posted on the agency website?:
If "Yes (Some Decisions)," how does the agency determine which final decisions to publish/post? Please briefly describe:
A written decision is not posted, but a generalized statement of every adjudication made by the VCF is published on our website.
Do agency regulations/rules of practice specify the contents of the administrative record at the hearing-level stage?: